VALUE PROPOSITION

The value proposition in the Business Model includes strengthening and deepening relationships with all Members by creating value, great experiences and satisfaction in a variety of ways which include:

  1. Supporting Members with best practice reference, compliance and benchmarking resources for full harmonisation and building future-proof networks.
  2. Providing useful information, advice, insight, resources and inspiration to run and grow their business.
  3. Helping Members understand and be fully aware of the latest standards and trends, enabling them to develop appropriate technology and service RFPs.
  4. Contribute to global ICT standardisation and adoption.
  5. Collectively lobby with a stronger voice for industry-led harmonisation of infrastructure, networks, regional policies, regulations and the creation and adoption of standards to support industry growth.
  6. 3600 sharing experience, knowledge and the latest thinking to drive the industry and Members’ businesses into the future.
  7. Training, skills development, thought leadership programmes and unique networking opportunities.
  8. Risk mitigation and,
  9. Representing the industry at regional and international meetings where industry issues are discussed.

The value proposition is the the portfolio and quality of products/services that the Association can offer to its Members (customers) and other stakeholders (consumers) in fulfilment of its mandate and mission objectives.

The products/services include the following:

  1. Technical advice to help Members make informed decisions and grow their businesses, including collaboration for bulk purchasing to take advantage of economies of scale from suppliers, e.g. joint procurement which was approved at the 44th annual conference.
  2. Specialised training, knowledge and skills on emerging technologies, systems, processes and trends.
  3. Accreditation of SADC Centres of Excellence (CoE).
  4. Innovative and evidence-based (research) programmes.
  5. A strong, united voice for policy dialogue and advocacy to improve the business environment at national and regional levels.
  6. Resources mobilised at continental and international levels that can benefit individual Members.
  7. Championing joint regional projects that Members may not be able to undertake individually, e.g. the Borderless Network which was approved during the 44th annual conference.
  8. Improved brand awareness.
  9. Risk management.